AI agency Malmö
AI agency in Malmö that builds AI into your flows
We help companies in Malmö and the rest of Skåne let AI take the tasks done by hand today: customer tickets, orders, product data and documents. The solution is built into your existing systems, and you see a prototype on your data before you decide.
- Kick-off on site with you
- Prototype on your data within two weeks
- Fixed price before we start
AI for companies in Malmö
Malmö has a large retail and e-commerce sector, many service companies and a labour market that stretches across the bridge to Copenhagen. That means customer service in high volumes, product information that has to be kept up to date and often several languages in the same flow.
Customer service for e-commerce
Questions about delivery, returns and complaints are sorted and given draft replies that pull order status straight from your system. The agent approves.
Product data
Product copy, attributes and categories are produced from supplier material and kept consistent across the whole range.
Several languages in one flow
Tickets and documents in Swedish, Danish and English are handled in the same flow, and the reply is written in the customer's language.
An AI agency that builds, not a marketing agency
We build language models into business systems, ticket handling and document flows, with a person approving where it matters. We do not do campaigns or content, and we say so straight away if that is what you need.
OverviewThe kinds of AI agency that exist and how to choose the right one are covered under AI agency.
In depthProcess, data handling and cost in detail are under AI automation.
Related servicesOrders and quotes, API integration
How a project runs
Map one process
We pick one bounded task, measure how long it takes today and collect fifty real examples. Not a hundred processes, one.
Prototype against real data
Within one to two weeks we test the model against your examples and measure accuracy. If it is not high enough we say so and stop there.
Build with a human in the loop
The solution is built into your system with clear points where a person reviews and approves. Everything the model does is logged with its inputs.
Operate, measure and adjust
We track accuracy and cost per run in production, adjust when models are updated, and remove review steps once you trust the results.
How we work with companies in Malmö
We travel to Malmö for the kick-off and for the workshops where we go through your processes and collect the examples the prototype is tested against. The rest of the work is done remotely with a review every week, and we come back on site when the solution is taken into use.
Common questions about an AI agency in Malmö
Do you work with companies across Skåne?
Yes. We are based in Stockholm and work with companies across Sweden, including Malmö, Lund, Helsingborg and the rest of Skåne. Kick-off and workshops happen on site, the rest is done remotely with a review every week.
Can AI handle tickets in Danish and English?
Yes. The language models understand and write both Danish and English well, and a ticket can be answered in the customer's language even if your own documentation is in Swedish. We test this against your own examples in the prototype, so you see the quality before anything goes live.
What does it cost to hire an AI agency?
We set a fixed price per project before we start. The price depends on how varied the task is, how open your systems are and how much human review you want. The first step is always a small prototype on your real data, so you know whether it holds before committing to the rest. The model cost per run is quoted separately.
How do we get started?
Book a free call and tell us about a task that takes time today. We assess whether it suits AI, and if it does we propose a prototype on a sample of your real examples. You get a concrete proposal with a fixed price before any work begins.
Tell us which task takes the most time
Describe a process that is done by hand at your company in Malmö today, and we will get back within one working day on whether AI can take it and how.